A family is keeping vigil at a critically ill patient's bedside.Distant family members call the unit continuously asking for updates and expressing concern.The nurse speaks with the distant family members and states she is referring them to the hospital social worker,whose role is to work with family in this situation.What role is the nurse assuming through this action?

Question

Quizplus · Accepted Answer

As a manager,you are concerned with managing and coordinating resources to achieve outcomes in accordance with established clinical processes.Referral to a social worker alleviates demand on staff time and is consistent with hospital procedures.

A Family Is Keeping Vigil at a Critically Ill Patient's