At the end of a shift,the charge nurse shares with the new nurse she had done an excellent job with a difficult patient that day.The new nurse was upset by the way the family of the patient had treated her.She shared her feeling with the charge nurse.The charge nurse offered to change the assignment the following day.What is the charge nurse displaying?
A) Emotional intelligence
B) Comportment
C) Compassion
D) Management of conflict

Question

Quizplus · Accepted Answer

The charge nurse is demonstrating emotional intelligence.Emotional intelligence requires an individual to relate to others based on emotions and social awareness of situations.The charge nurse displayed emotional intelligence by supporting the new nurse and offering to change the assignment the next day.

At the End of a Shift,the Charge Nurse Shares with the New