Martin,the unit manager,receives complaints from community agencies that patients who have been discharged from his unit seem to lack understanding about their disorder and immediate strategies for managing elements of their care.Martin checks the patient teaching sheets and notes that the sheets are initialed by staff.He calls the agencies and indicates that teaching has been done.Potential outcomes of Martin's actions include:

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When management accountability for activities is not accepted,then relationships suffer,professional practice is diminished,and self-esteem suffers.

Martin,the Unit Manager,receives Complaints from Community Agencies That Patients Who