John is an older adult patient who comes regularly to the multigroup practice in which you are a nurse practitioner.He says that he doesn't understand what he is supposed to be doing about his medications,because every time he comes to the clinic,he sees a different provider.John's experience represents what aspect of the current consumer experience?

Question

Quizplus · Accepted Answer

When consumers visit a multigroup practice,they do not have the option of selecting a specific healthcare provider,and thus,there is less opportunity to build a trusting relationship with a provider.

John Is an Older Adult Patient Who Comes Regularly to the Multigroup