Although U.S.business is becoming more international and more culturally diverse,intercultural skills are still low on the list of companies' employee requirements.

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Today's increasingly diverse workforce encompasses a wide range of skills,traditions,backgrounds,experiences,outlooks,and attitudes toward work - all of which can affect communication.Supervisors face the challenge of connecting with these diverse employees,motivating them,and fostering cooperation and harmony among them.Over the past few decades,many innovative companies have changed the way they approach diversity,from seeing it as a legal requirement to seeing it as a strategic opportunity to connect with customers and take advantage of the broadest possible pool of talent.