The best tone for most business messages is
A) informal.
B) very formal.
C) conversational.
D) passive.
E) happy-go-lucky.

Question

Quizplus · Accepted Answer

C)The tone of your business messages can range from informal to conversational to formal.The conversational tone used in most business communication means plain language that sound businesslike without being stuff at one extreme or too laid back and informal at the other extreme.Sometimes informal or very formal are fine,but not for most messages.Messages should not sound happy-go-lucky.Sentences can be written in a passive voice,but messages should not sound passive.

The Best Tone for Most Business Messages Is