Curtis has been testing a new software package for the past two months. However, he decides not to switch and he goes back to using his old software. Unfortunately, he is now having some problems in recalling how to do certain tasks with the old software, and often finds himself trying to do things the way he did with the new software he was testing. What is illustrated by this example?

Question

Quizplus · Accepted Answer

This example illustrates retroactive interference, which occurs when newly learned information interferes with the ability to recall previously learned information. In this case, using the new software caused interference with Curtis' ability to recall how to use his old software.

Curtis Has Been Testing a New Software Package for the Past