____ means that a user calling into a company telephone system provides some form of data by speaking into the telephone,and a database query is performed using this spoken information.
A) Third-party call control
B) Unified messaging
C) Fax-back
D) Integrated voice recognition and response

Question

Quizplus · Accepted Answer

Integrated voice recognition and response is a type of technology that enables a user to provide information by speaking into a telephone, and then uses voice recognition software to translate the user's spoken input into text that can be used by a database query. This allows for a more natural method of data input than manually typing in information, and can be used for a variety of purposes, including customer service inquiries, appointment scheduling, and more.

____ Means That a User Calling into a Company Telephone