In a departure from mainstream management thinking, Mary Parker Follett believed:
A) rules and procedures should be applied without favoritism
B) group dynamics produces positive peer pressure
C) conflict could be beneficial
D) work specialization was the key to efficiency
E) pay should be performance-based

Question

Quizplus · Accepted Answer

Mary Parker Follett believed that conflict could be beneficial because it led to the creation of new ideas and perspectives. She advocated for resolving conflicts through collaboration and mutual understanding rather than domination and force. This was a departure from the mainstream management thinking of her time, which viewed conflict as a negative and destructive force to be avoided.

In a Departure from Mainstream Management Thinking, Mary Parker Follett