Managers can use behavioral addition and behavioral substitution to:
A) create benchmarks
B) assess the threats and opportunities in the internal environment
C) develop new products
D) locate new markets for existing products
E) modify corporate culture

Question

Quizplus · Accepted Answer

Behavioral addition is the process of having managers and employees perform a new behavior while behavioral substitution is having managers and employees perform a new behavior in place of an old one.

Managers Can Use Behavioral Addition and Behavioral Substitution To