To use expectancy theory to motivate employees, managers can
A) assign specific, challenging goals
B) make all rewards equal in value
C) avoid overreward and underreward
D) avoid the use of empowerment
E) systematically gather information to find out what employees want from their jobs

Question

Quizplus · Accepted Answer

Expectancy theory suggests that motivation is influenced by an individual's expectation that a certain level of effort will lead to a desired performance and that this performance will lead to a desired reward. By gathering information on what employees value, managers can align rewards with employee desires, thus enhancing motivation.

To Use Expectancy Theory to Motivate Employees, Managers Can