One recommendation for managers wishing to improve their formal communication is to decrease reliance on downward communication.

Question

Quizplus · Accepted Answer

Downward communication refers to communication from managers to subordinates. While this type of communication is important, it should not be the sole focus of formal communication. Managers should also prioritize upward communication (communication from subordinates to managers) and horizontal communication (communication between colleagues at the same level). By decreasing reliance on only downward communication, managers can promote a more open and inclusive communication environment that encourages feedback and collaboration.

One Recommendation for Managers Wishing to Improve Their Formal Communication