The crew renovating the downtown area accidentally dug up the sidewalk belonging to a privately owned section of the sidewalk, because they understood that all sidewalks were to be replaced. The crew was actually supposed to replace all city-owned sidewalks. In terms of the communication process, the crew members engaged in_____ .

Question

The crew renovating the downtown area accidentally dug up the sidewalk belonging to a privately owned section of the sidewalk, because they understood that all sidewalks were to be replaced. The crew was actually supposed to replace all city-owned sidewalks. In terms of the communication process, the crew members engaged in_____   .

Quizplus · Accepted Answer

Decoding is the process by which the receiver translates the message into an understood message. Decoding was done incorrectly in this example.

The Crew Renovating the Downtown Area Accidentally Dug Up the Sidewalk