An angry and defensive managerial reaction is a common problem associated with _____ communication
A) downward
B) upward
C) dyadic
D) informal
E) horizontal

Question

An angry and defensive managerial reaction is a common problem associated with _____  communication
A) downward
B) upward
C) dyadic
D) informal
E) horizontal

Quizplus · Accepted Answer

Common problems with upward communication include risk of telling managers about problems for fear of retribution, upper management reacting angrily or defensively to the reporting of problems, and lack of opportunities or channels for upward communication.

An Angry and Defensive Managerial Reaction Is a Common Problem