Which of the following statements about informal communication in organizations is true?
A) Informal communication follows the same channels as formal communication does.
B) Informal communication channels cannot be managed.
C) Information carried through informal communication channels is estimated to be only about 30 percent accurate.
D) The best management strategy for controlling informal communication is to withhold information they wish to keep from employees.
E) None of these statements about informal communication in organizations is true.

Question

Quizplus · Accepted Answer

Informal communication uses different media than formal. Grapevines can be managed. It is estimated that 75 to 95 percent of communication flowing through grapevines is correct. The best management strategy for controlling informal communication is to not act defensively
but provide information the employees need to know.

Which of the Following Statements About Informal Communication in Organizations