_____is a technique of understanding the speaker's perspective and personal frame of reference and giving feedback that conveys that understanding to the speaker.
A) Reflective hearing
B) Symbiotic listening
C) Active listening
D) Empathetic listening
E) Nonconfrontational listening

Question

Quizplus · Accepted Answer

Empathetic listening involves actively seeking to understand the speaker's perspective and feelings, and responding with feedback that shows that understanding. It is a powerful tool for building trust and creating positive communication. Reflective hearing and active listening are similar techniques but do not necessarily involve conveying empathy. Symbiotic and nonconfrontational listening are not commonly used terms in communication or listening skills.

_____Is a Technique of Understanding the Speaker's Perspective and Personal