The only dimension needed to measure quality is its conformance to expectations.
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Q1: _control regulates workers' performances on the job,
Q1: The basic control process begins with:
A) either
Q2: In terms of the basic methods of
Q2: Control is an intermittent activity that requires
Q4: One significant advantage of economic value added
Q5: Normative controls should be used when:
A) cause-and-effect
Q8: Concertive control produces less stress for workers
Q9: According to the text, which of the
Q12: _is a control method that encourages managers
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