A chain of specialty fashion stores has interviewed a sample of its female customers and learned that a customer can be expected to visit the store looking for new merchandise on average every two weeks. The chain of stores was able to set this standard through ____.
A)evaluating the standard's capacity to enable goal achievement
B)benchmarking competitors
C)listening to customers
D)outsourcing
E)value communications

Question

Quizplus · Accepted Answer

The chain of stores set the standard by directly gathering information from their customers through interviews, which aligns with listening to customers.

A Chain of Specialty Fashion Stores Has Interviewed a Sample