A manager has instructed Ralph and his fellow workers to develop a daily theme such as patience, empathy, and kindness. Each day, the workers are to try to emphasize the theme as they work with customers, suppliers, and each other. What kind of a control system is Ralph's manager using?
A)self-control
B)human resources control
C)non-administrative control
D)output control
E)bureaucratic control

Question

Quizplus · Accepted Answer

The manager is using self-control, as the workers are encouraged to internally regulate their behavior by focusing on daily themes like patience, empathy, and kindness.

A Manager Has Instructed Ralph and His Fellow Workers to Develop