Active listening is the skill of _____________ and clarifying what the speaker has said.
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Q26: Patients from other countries and cultures may
Q27: _ communications are usually most accurate.
Q28: Which of the following can be a
Q29: The perception of the receiver in communication
Q30: Calming patients' fears and concerns is a
Q32: It is always helpful to have a(n)
Q33: Obtaining _ from patients helps medical assistants
Q34: An innovative approach to plan, deliver, and
Q35: Being in agreement or harmony or conforming
Q36: When educating the patient, the medical assistant
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