Floyd owns a chain of diners. He prefers to recruit employees from different ethnic and cultural backgrounds. When he hires new employees, he spends time to educate them on the issues that can arise due to diversity at the workplace. His employees are strongly encouraged to question stereotypes. In the given scenario, Floyd uses _____.
A) skills-based diversity training
B) awareness training
C) readiness-based diversity training
D) supervisory training

Question

Quizplus · Accepted Answer

Floyd uses awareness training, which educates employees on the issues of diversity and encourages them to question stereotypes. This type of training helps employees understand and appreciate the differences among coworkers, reducing the chance of conflicts arising from cultural misunderstandings. Skills-based diversity training focuses on developing specific skills to work effectively in diverse environments, whereas readiness-based diversity training examines the organization's readiness to implement and manage diversity efforts. Supervisory training is designed to develop the skills necessary to manage employee performance effectively.

Floyd Owns a Chain of Diners