Bono Group, a textile company, is moving its head office to another city. The top-level executives send out mass emails to communicate this message to all employees. In the context of formal communication channels, this scenario illustrates _____.

Question

Quizplus · Accepted Answer

The scenario illustrates downward communication because the top-level executives are communicating information to employees who are lower in the organizational hierarchy.

Bono Group, a Textile Company, Is Moving Its Head Office