Love & Light, a home appliance store, sends all its customers a letter via post that confirms the commencement of a lucky draw competition sponsored by the company. By calling its customers to participate, Love & Light is engaging in _____.

Question

Quizplus · Accepted Answer

Love & Light is using encoding to create the letter that they are sending to all their customers about the lucky draw competition. Encoding refers to the process of creating a message to be sent to the receiver.

Love & Light, a Home Appliance Store, Sends All Its