Damian, the chief executive officer of Starlet Systems, sends an email to all his employees informing them of the revised sales targets. This is an example of _____.
A) encoding
B) benchmarking
C) decoding
D) brainstorming

Question

Quizplus · Accepted Answer

Damian is encoding the information by crafting an email to convey the revised sales targets to his employees. Benchmarking is a process of comparing one's performance with industry standards, decoding refers to the recipient's interpretation of the message, and brainstorming refers to generating new ideas through group discussion. None of these concepts are applicable in this scenario.

Damian, the Chief Executive Officer of Starlet Systems, Sends an Email