Rodney is a manager at Gordon Publications. He meets his subordinates every week to come up with new ideas for articles to publish in the company's weekly magazine. In this scenario, this collaboration is termed _____.
A) service recovery
B) teamwork
C) customer focus
D) leadership

Question

Quizplus · Accepted Answer

The collaboration between Rodney and his subordinates to brainstorm new ideas for articles is an example of teamwork, which involves the coming together of individuals to achieve a common goal. Service recovery refers to the actions taken by a company to resolve a customer's complaint or problem, customer focus refers to the emphasis on meeting the needs and preferences of the customer, and leadership refers to the ability of an individual to guide and influence others towards achieving a shared vision or goal. While each of these concepts may come into play in certain aspects of the company's operations, teamwork is the most relevant description of the scenario provided.

Rodney Is a Manager at Gordon Publications