When Graham uses the printer in the library,the paper keeps jamming in the machine.He takes the paper out of the paper tray,fans it,and then flips it over,so the other side of the paper feeds first.This is the way he solves similar problems on the photocopy machine at the office where he works.Which problem-solving heuristic is consistent with Graham's method of solving the problem

Question

Quizplus · Accepted Answer

Graham is using the "searching for analogies" heuristic by applying a solution that worked in a similar situation (the photocopy machine at the office) to the current problem (the printer in the library). This approach involves drawing parallels between two situations and assuming that a solution for one will work for the other.

When Graham Uses the Printer in the Library,the Paper Keeps