Important tools used in the _____ phase of the DMAIC process include a project charter, a description of customer requirements, process maps, and Voice of the Customer (VOC) data.
A)define
B)measure
C)analyze
D)improve

Question

Important tools used in the _____ phase of the DMAIC process include a project charter, a description of customer requirements, process maps, and Voice of the Customer (VOC) data.
A)define
B)measure  
C)analyze
D)improve

Quizplus · Accepted Answer

Important tools used in define phase include a project charter, a description of customer requirements, process maps, and Voice of the Customer (VOC) data.

Important Tools Used in the _____ Phase of the DMAIC