Which of the following best describes 'Quality assurance'?

Question

Quizplus · Accepted Answer

Quality assurance is about ensuring that the methods and procedures of quality management are in place and followed consistently to ensure that the product or service meets the required standard. The focus is on preventing defects and errors rather than correcting them after they occur. While minimizing complaints and achieving awards are desirable outcomes, they are not the primary goal of quality assurance. Continuous improvement is also important, but it is more closely associated with quality control and quality management systems rather than quality assurance.

Which of the Following Best Describes 'Quality Assurance