Organizational Citizenship Behaviors (OCB)is:
A) Also called task performance
B) Never a job-related behavior
C) Required behavior by most organizations
D) Contribute to organizational effectiveness

Question

Quizplus · Accepted Answer

Organizational Citizenship Behaviors (OCB) are not part of an employee's official job description but they contribute to the overall effectiveness of the organization. OCB includes behaviors such as helping coworkers, volunteering for additional tasks, and representing the organization positively. These behaviors are not required, but employees who engage in OCBs often make important contributions to the organization's success.