Customer service training is an example of:
A)KSAO training
B)Interpersonal skills training
C)Technical skills training
D)Sales training

Question

Quizplus · Accepted Answer

Customer service training focuses on developing skills related to interpersonal communication, such as active listening, empathy, and effective problem-solving. This makes it an example of interpersonal skills training, rather than KSAO (knowledge, skills, abilities, and other characteristics) training, technical skills training, or sales training.

Customer Service Training Is an Example Of