Sondra needed help. Her insurance company's rapid growth was necessitating making some IT changes, but what changes? Should they modify the servers that they currently use or purchase an entirely new system? Sondra was confused and needed help in making the correct decision.
-According to the decision-making process, the first step Sondra should take is to ________.
A)analyze alternative solutions
B)identify decision criteria
C)evaluate her decision's effectiveness
D)identify the problem

Question

Quizplus · Accepted Answer

The first step in the decision-making process is to identify the problem. Sondra needs to clearly understand the issue at hand before she can move on to identifying decision criteria and analyzing alternative solutions.

Sondra Needed Help