In process consultation, ________ observe and analyze an organization to find ways to improve interpersonal processes.
A)outside consultants
B)top-level managers
C)ordinary employees
D)company efficiency specialists

Question

Quizplus · Accepted Answer

Process consultation is typically conducted by outside consultants who have expertise in analyzing interpersonal processes within an organization. They are able to observe and identify areas for improvement without bias or personal investment in the organization. Top-level managers may be too close to the situation to provide an objective analysis, while ordinary employees may not have the necessary training or perspective to identify the issues at play. Company efficiency specialists may focus more on operational processes and may not have the expertise in interpersonal dynamics necessary for process consultation.

In Process Consultation, ________ Observe and Analyze an Organization to Find