A technique that helps employees deal with change that includes them in the decision-making process is ________.
A)education and communication
B)negotiation
C)participation
D)coercion

Question

Quizplus · Accepted Answer

Participation involves involving employees in the decision-making process, which can increase their commitment to the change and help them cope with it better. Education and communication can help employees understand the reasons for the change, but participation allows them to have a voice in the process. Negotiation and coercion are not effective techniques for helping employees deal with change.

A Technique That Helps Employees Deal with Change That Includes