Which of the following is NOT one of TQM's objectives?
A) greater flexibility in adjusting to customers' shifting requirements
B) lower cost through quality improvement and elimination of non-value-adding work
C) increased alignment of employee goals with management's objectives
D) quicker, less variable response in processes to customer needs
E) better, less variable quality of the product and service

Question

Quizplus · Accepted Answer

Increased alignment of employee goals with management's objectives is not one of the core objectives of TQM. The core objectives of TQM are better quality, increased flexibility, decreased costs, and quicker response times to customer needs.

Which of the Following Is NOT One of TQM's Objectives