Nancy, a recruiter at Zendyll Inc., often has to deliver negative news to job applicants who were not hired by the company. Which of the following techniques could Nancy use to subordinate bad news?
A) Focus on the pleasant instead of the unpleasant.
B) Position the bad news in the first sentence.
C) Use active voice and action verbs.
D) Use definite statements about the bad news.
Correct Answer:
Verified
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