At a public 911 center meeting, a concerned woman asks if voice over Internet protocols (VoIP) can be used to access the community emergency operations center. You would inform her that:

Question

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Internet providers are required by law to provide a callback number and location of the 911 call for VoIP services, but they are not required to provide their own 911 service like traditional telephone providers. It is important for individuals using VoIP services to understand that emergency responders may not have immediate access to their exact location and it is critical that an accurate location is provided during the call.

At a Public 911 Center Meeting, a Concerned Woman Asks