You arrived on scene of a local restaurant and encounter a highly agitated combat veteran who is yelling at patrons. Given the public nature of the scene and a known history of post-traumatic stress disorder (PTSD), which of the following statements indicates appropriate initial management of the situation?

Question

Quizplus · Accepted Answer

Establishing a rapport and attempting to calm the individual down is a more appropriate initial management approach than jumping straight to chemical restraints or involving law enforcement. It also takes into consideration the individual's known history of PTSD. However, safety considerations should still be taken into account, such as determining if the individual has a weapon.

You Arrived on Scene of a Local Restaurant and Encounter