All of the following are examples of the influence of social,mobile,and cloud technologies except ________.
A)Connections and feedback via social networks have changed the balance of influence.
B)Customers expect to use location-aware services,apps,alerts,social networks,and the latest digital capabilities at work and outside work.
C)Customer loyalty and revenue growth depend on a business' ability to offer unique customer experiences that wow customers more than competitors can.
D)Consumers are less likely to trust tweets from ordinary people than recommendations made by celebrity endorsements.

Question

Quizplus · Accepted Answer

Option D is not an example of the influence of social, mobile, and cloud technologies as it talks about consumer trust in celebrity endorsements, which is more related to traditional marketing methods. Options A, B, and C are all examples of the influence of social, mobile, and cloud technologies as they mention changes in communication, expectations, and customer experiences that have been driven by advancements in these technological areas.

All of the Following Are Examples of the Influence of Social,mobile,and