The Balanced Scorecard (BSC)uses ________ indicators.
A)Lagging only
B)Leading only
C)Both lagging and leading
D)Both Proscriptive and lagging

Question

Quizplus · Accepted Answer

The Balanced Scorecard (BSC) uses both lagging and leading indicators. Lagging indicators measure the results of past actions, while leading indicators provide insight into the likelihood of future performance. The use of both types of indicators allows organizations to better understand their performance and make adjustments to improve future outcomes. Additionally, it helps to provide a balanced view of the organization's overall performance. BSC's perspective measures include financial, customer, internal business processes, and learning and growth.

The Balanced Scorecard (BSC)uses ________ Indicators