If you make a mistake that makes the problem worse, it's best to hide the problem until you can resolve it or until you have left the customer site.

Question

Quizplus · Accepted Answer

It is not ethical to hide a problem or mistake from the customer, as this can harm their trust in you and the company. It is important to be transparent and honest about any issues and work towards finding a solution together with the customer.

If You Make a Mistake That Makes the Problem Worse