What are two valid steps in the six step troubleshooting method discussed in this chapter?
A) Boot to Safe Mode
B) Establish a Theory
C) Document outcomes
D) Reinstall Windows

Question

Quizplus · Accepted Answer

Booting to Safe Mode and reinstalling Windows are not necessarily valid troubleshooting steps. Instead, to effectively troubleshoot a problem, it is important to establish a theory of what might be causing the issue and document the outcomes of any steps taken to address it. This helps to narrow down potential solutions and track progress in finding a resolution.

What Are Two Valid Steps in the Six Step Troubleshooting