Which QFD step establishes a connection or relationship between customer requirements and technical requirements?
A)technical correlations
B)planning matrix
C)voice of customer
D)interrelationships

Question

Quizplus · Accepted Answer

The step that establishes a connection or relationship between customer requirements and technical requirements in QFD (Quality Function Deployment) is known as "interrelationships." This step involves mapping the voice of the customer (what the customer wants) to specific, measurable technical requirements that the product or service must meet.

Which QFD Step Establishes a Connection or Relationship Between Customer