Which of the following is true of aesthetic labor?
A) It refers to the spatial layout of a business environment.
B) It helps manage the emotions of customers.
C) It is something that employees perform to enhance their confidence.
D) It helps induce impulse buying through attractive product display.

Question

Quizplus · Accepted Answer

Aesthetic labor involves managing the emotional experience of customers through the use of visual and sensory elements, such as music, lighting, and decor. This can help create a positive atmosphere and enhance customer satisfaction.

Which of the Following Is True of Aesthetic Labor