A patient approaches the nurse and impatiently blurts out,"You've got to help me! Something terrible is happening.My heart is pounding." The nurse responds,"It's almost time for visiting hours.Let's get your hair combed." Which approach has the nurse used?

Question

Quizplus · Accepted Answer

The nurse has closed off patient-centered communication.The introduction of an irrelevant topic makes the nurse feel better.The nurse is uncomfortable dealing with the patient's severe anxiety.

A Patient Approaches the Nurse and Impatiently Blurts Out,"You've Got