In the context of consumer complaints, denials should be made only when the evidence unambiguously supports the actual truth.

Question

Quizplus · Accepted Answer

Denials should not be made without sufficient evidence to support the actual truth. Making a denial without proper evidence can worsen the situation and damage the relationship with the customer. Therefore, denials should only be made if there is clear and unambiguous evidence to support them.

In the Context of Consumer Complaints, Denials Should Be Made