Sometimes consumers end up maintaining a relationship with a service provider even if they experience dissatisfaction.

Name: Sometimes consumers end up maintaining a relationship with a service provider even if they experience dissatisfaction.
Brand: Quizplus
Rating: 4.9 (39 reviews)

Question

Quizplus · Accepted Answer

Consumers may continue to maintain a relationship with a service provider due to reasons such as convenience, cost, lack of alternatives, or loyalty towards the brand. It doesn't necessarily mean that they are satisfied with the service provided.

Sometimes Consumers End Up Maintaining a Relationship with a Service