When Niku went out to eat at a new restaurant, she waited patiently for the server to come take her drink order. Then, when the server came back, she had her dinner order ready. After dinner, when the server brought the bill, Niku slid her credit card into the black leather bill folder and set it at the edge of the table. Again, Niku waited patiently for the server to bring the credit card receipt back. Without thinking much about it, Niku used ____ to navigate a new interaction based on past experiences..

Question

Quizplus · Accepted Answer

Niku used heuristics, which are mental shortcuts based on past experiences, to navigate the new interaction with the server.

When Niku Went Out to Eat at a New Restaurant