Sharon works at a high-end clothing store. Even though the transactions take longer and are more difficult when she serves a foreign customer, Sharon is patient and realizes these interactions are inevitable and can still result in satisfaction for both the customer and her. Sharon is doing what suggested behavior to improve intercultural communication?

Question

Quizplus · Accepted Answer

Tolerating ambiguity means being comfortable with uncertainty and differences in communication styles, which Sharon demonstrates by being patient and recognizing the potential for satisfaction in interactions with foreign customers.

Sharon Works at a High-End Clothing Store