Sheila wants a team of workers that really care for each other where each worker will go out of their way to help another worker. Sheila has created this feeling amongst the workers by the level of care she shows for each worker. What kind of control is Sheila using to create a commitment of caring for one another amongst her workers?
A)bureaucratic control
B)normative control
C)concertive control
D)self-control

Question

Sheila wants a team of workers that really care for each other where each worker will go out of their way to help another worker. Sheila has created this feeling amongst the workers by the level of care she shows for each worker. What kind of control is Sheila using to create a commitment of caring for one another amongst her workers?
A)bureaucratic control  
B)normative control  
C)concertive control  
D)self-control

Quizplus · Accepted Answer

Sheila is using normative control, which is based on a shared sense of values and beliefs. By showing care for each worker, Sheila is creating a norm or expectation of caring for one another amongst her workers. This type of control encourages workers to self-regulate their behavior towards each other based on a desire to maintain positive relationships and uphold shared values.

Sheila Wants a Team of Workers That Really Care for Each