Dr. Murray has improved the efficiency of his dental office. Originally,his two dental hygienists could each serve seven patients per day;however,he added a coordinator to greet patients and handle non-hygiene functions normally handled by the hygienists. This initiative enabled the two hygienists to handle 10 patients each per day. What did Dr. Murray create?

Question

Quizplus · Accepted Answer

Dr. Murray created synergy by adding a coordinator to handle non-hygiene functions, which improved the efficiency of his dental office and enabled the two hygienists to handle more patients each day. Synergy refers to the combined efforts of a group that result in an outcome that is greater than the sum of its parts.

Dr Murray Has Improved the Efficiency of His Dental Office